RESTAURANT ART LABORATORIES

Food & Beverage Service Training Program

Introduction:

The KEFALAS HOSPITALITY SCHOOL has formulated Food and Beverage Service training program for skill development of prospective young people in the hospitality sector. The ambition is to train and develop skills in unemployed and employed young people in Hospitality Sector.

Objectives:

Explains students how to deliver guest-driven service by finding out what guests want and expect, then exceeding their expectations by correctly handling moments of truth. Students gain in-depth food and beverage skills know-how and hands-on techniques for consistently delivering quality service in every type of operation.

MODULES

16

HOURS

230

At the completion of this course, students should be able to:

  • Apply the skills in serving guests with food and beverages.
  • Take orders while applying skills of suggestive and up selling.
  • Understand the sequence of service operations and equipment’s required.
  • Understand the varying resources required for their operation.
  • Control the inventories and costs.
  • Know how customer satisfaction can be achieved.