This study examines the concept of energy environmental management which explains and analyzes the steps that the Iliada Hotel uses to make it part of its daily operation. There are four basic steps to implement the program. These steps are: Motivation of the Staff, Planning Action, making it happen, and Reviewing Progress.
A Coordinator is appointed who takes responsibility for coordinating and implementing the program. Then, the General Manager has a staff meeting to announce the objectives and goals of this energy-saving program. The management must involve the staff in this new program because the staff can help in both designing and implementing it.
The hotel uses substantial amounts of energy in the form of heat and power. Then, the General Manager must conduct the Review Energy Use Form to show how the energy is used on the hotel grounds and where the best opportunities for savings exist. Moreover, the management must use the Action Plan Forms to illustrate the outputs of this task. The planning action to be successful, needs the Coordinator who outlines a list of actions and prioritize these which are easy to implement, and which are likely to be most cost-effective and cost-efficient. Finally, the purpose of setting targets is to provide clear benchmarks against which to measure the success of the program.
To make it happen, the management must be clear with the staff for their responsibility in minimizing energy. As a result, there is the need of translating the overall action into personal action plans for staff detailing the specific and general actions expected of them. The management must provide support to staff. So, the Coordinator needs to provide an on-the-job training session for staff and keep up to date with environmental matters. Finally, the Coordinator must put up the monitoring results on the staff notice board, because they want to know the results of their endeavors.
Finally, the Coordinator must monitor the progress to ensure that the energy plan action is working and achieving its objectives. It is necessary for the management to step back and check the progress once a year. The annual review should cover the environmental capabilities as well as the progress with specific environmental actions.
The results of this environmental Management Program are worthwhile not just in environmental terms, but also in terms of real business. The benefits will be reduced consumption, improved equipment performance, increased guest satisfaction, attracting and retaining dedicated staff, and long-term hotel benefits.
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