Seminar 4
Queridon Skills and Techniques
TRAINING NEED
- The training program intends to cover the needs of hotel and restaurant workers in the place of the Waiter.
PURPOSE OF A PROGRAM
- The aim of the program is a n equip participants with the necessary knowledge and skills in technical elaborate way quote. It is also to provide knowledge, skills and skills to help workers in the hotel and restaurant banker departments become more productive. Additionally, the aim is to offer a high level of quality service, to promote a positive image of the hotel / restaurant, quality in the offered customer service and to maintain a competitive advantage
OBJECTIVES OF THE PROGRAM:
The participants:
- Define what Garterton is
- Name examples of techniques that require the use of queridon
- Indicate the advantages ανδ disadvantages of using queridon
- Apply the basic rules for the proper use of queridon queridon for serving food
- Indicate the correct procedure for serving food from queridon
- Mention foods served by queridon service
LANGUAGE: Greek and English
TRAINING DURATION: 16 hours
NUMBER OF PARTICIPANTS:
SPACE APPLICATION: ………………………………….
DATE / HOURS: ...................... 2018, Tuesday 08:30 - 18:00, Wednesday 08:30 - 18:00
SPACE DESCRIPTION
- F or the theoretical part: hall ... ... people, tables, chairs, table, etc. (short description of the site). For the practical part: properly designed space in the restaurant with the necessary equipment
EDUCATIONAL TRAINING INSTRUMENTS:
- Notes, electronic media (video, projector and power - point presentations ) flip chart , projection cloth,
DESCRIPTION OF CANDIDATES FOR PARTICIPATION:
- Restaurant Supervisors
- Waiters A, B,
TRAINING METHODS:
- Lecture, contemplation, role playing, teamwork, practical work
EVALUATION SYSTEM:
- Practices Exercises, Teamwork, Questionnaire
DATA CONFIRMATION SYSTEM:
- Suggested Presentation of the Human Resource Development Authority
CERTIFICATION OF TRAINING:
- Upon successful completion of the program a certificate of participation is awarded
DESCRIPTION AND DETAILS OF A PROPOSED EDUCATOR:
- Dr. Kefalas Sotiris